• Customer Field Representative - jr

    Job Location(s) US-IL
    Posted Date 1 week ago(1/10/2019 9:05 AM)
    Job ID
    2019-30361
    Category
    Helpdesk
    Position Type
    Contract (Full-Time)
    # of Openings
    1
  • Overview

    • Manages all aspects of customer service including answering inquiries via phone and e-mail, taking orders, and follow up services. Also may require research skills to troubleshoot customer problems.
    • Customers may be internal or external with requests of varying degrees of complexity.
    • Must have strong interpersonal, customer service and communication skills. 

    Responsibilities

    • Assist to close out all open orders on a weekly basis by calling/emailing our customers. End of month close is crucial to our business.

    Qualifications

    • 0-2 years experience

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