- Manages all aspects of customer service including answering inquiries via phone and e-mail, taking orders, and follow up services.
- Also may require research skills to troubleshoot customer problems.
- Customers may be internal or external with requests of varying degrees of complexity.
- Must have strong interpersonal, customer service and communication skills. Must have people skills, be a team player and be personable.
- 2-5 years experience.
- Strong Data Entry Skills, Preferred Knowledge of Expandable software.
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