• Senior Technical Specialist, R&D Product Development Support - Individual Contributor

    Job Location(s) US-CA-Fremont
    Posted Date 1 month ago(1 month ago)
    Job ID
    2018-29715
    Category
    Project/Program/Product Management
    Position Type
    Contract (Full-Time)
    # of Openings
    1
  • Overview

    Provides technical and administrative support to R&D Engineering staff who are participating in one or more TDP, PDP, Sustaining and/or BI projects. 

    Responsibilities

    • Expertise in PLM. Develop and maintain deep expertise in PTC PLM Windchill (Parametric Technology Corporation) document revision control application. Work with Documentation Services and IT for adherence to processes and the use of PLM to house Quality System documentation and Quality Records. Work with IT and others in the organization to report issues, provide input for improvements (through creation or review of Requirements), functional testing during UAT and End-to-End testing for processes involving PLM. 
    • Support PLM Document Control for Neurovascular R&D Projects. Includes creation of CRs, reviewing/editing documents for revision control in referenced documents, preparing documents for inputting to PLM, maintaining clean DHFs, linking documents and projects to other projects. Range of documentation will be DHF, DMR, Functional, and Journal for PDP projects. For TDP, BI, and SE projects, additional documentation will be supported. May include training others in PLM. 
    • Expertise in the use of PLM as related to Quality System. Knowledge and use of all Quality System SOPs and Work Instructions that must be followed by R&D staff to create and maintain documentation in PLM. 
    • Support of Audit Readiness. Includes Back-Room participation, creation of tools for R&D, pre-audit prep of documents, creating/maintaining PLM infrastructure to support business practices and audit tools (documents, proof-books; linkages), and maintenance of clean DHFs in PLM. 
    • Communicate throughout the Organization. Ensure good communication with R&D Staff and department manager for workload monitoring/prioritization (weekly) and support excellent communication across assigned Core/Extended Teams, including communication among R&D sites and with various GQO team members across GQO sites. 
    • Build Quality into all aspects of their work by maintaining compliance to all quality requirements.

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