• IT App Analyst

    Job Location(s) US-NY-Canton
    Posted Date 3 weeks ago(6/4/2018 2:59 PM)
    Job ID
    2018-29426
    Category
    Business Analyst
    Position Type
    Contract (Full-Time)
    # of Openings
    1
  • Overview

    ** This is both a DOD and ITAR site. US Citizenship is required for this facility. 

    Working Hours: Monday - Friday 8am -5pm 
    *OT on a case by case basis 

    Responsibilities

    • Provides technical support to users including problem recognition, research, isolation, resolution and follow-up steps. 
    • Is able to resolve some problems immediately, while more complex problems are assigned to second level support. 
    • Maintains a troubleshooting tracking log ensuring timely resolution of problems. 
    • Has detailed knowledge of one skill area or basic knowledge of several skills. 
    • Frequent use and application of technical standards, principles, theories, and concepts and techniques. Provides solutions to a variety of technical problems of moderate scope and complexity. • Works under general supervision. 
    • Follows established procedures. 
    • Work is reviewed for soundness of technical judgment and overall adequacy. 
    • May take on moderate size projects or several components of a large project. 
    • Contributes to the completion of milestones associated with specific projects. 
    • Failure to achieve results or erroneous decisions or recommendations may cause delays in program schedules and may result in the allocation of additional resources. 
    • Primarily internal company contacts. 
    • Infrequently interorganizational and outside customer contacts on routine matters. 

    Qualifications

    Education: AAS Required, BS Desired 
    Experience: 1-3 Years 

    Manager Must Haves: 
    - Some programming knowledge/experience is a must. 
    - Experience with SQL 
    - Microsoft Windows interface 

    ** This is both a DOD and ITAR site. US Citizenship is required for this facility 


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