• Management Reporting Transformation:

    Job Location(s) US-AZ-Tempe
    Posted Date 3 weeks ago(6/4/2018 12:58 PM)
    Job ID
    2018-29425
    Category
    Management
    Position Type
    Contract (Full-Time)
    # of Openings
    1
  • Overview

    Management Reporting Transformation: 

    The Management Reporting Operational Readiness Analyst will be responsible for ensuring organizational (people and process) readiness activities are undertaken in parallel with all systems-related change activities, both for major initiatives and as part of our business-as-usual change activities. This Operational Readiness Analyst will ensure all required people and process change is identified, planned, and implemented in parallel with the project systems requirements and there are detailed plans and specifications to ensure successful delivery of change and to facilitate user adoption. In addition to ensuring associates are familiar with upcoming changes to systems, the Operational Readiness Analyst will also ensure that any changes to current operating processes and procedures are well documented and communicated and organizational readiness is assessed before changes are implemented. 

    Responsibilities

    Development of Readiness Assessment Tools including the following:

    • Operational Readiness Requirements Documentation—Participation in project work teams to get a clear understanding of anticipated changes and to ensure operational readiness business requirements (people and process changes) are captured and documented along with any systems change requirements.
    • Business Process Documentation and Process Control Definition—Documentation of new or updates to existing business processes and process controls and monitoring approach to ensure adherence to critical process steps and mitigation of risk
    • Standard Operating Procedures—Assists with development, compliance, documentation and maintenance of standard operating procedures (SOPs) and training documentation and communication materials.
    • Readiness Assessment and Gap Analysis—to provide a readiness overview and help determine to what extent key factors are in place, such as change specification developed, change targets identified, roles and responsibilities defined, end state defined and understood, feedback plan created, alignment established among all stakeholders.
    • Readiness/Implementation Checklist—identification of steps required to successfully implement the end state people and process model
    • Operational Readiness Risk Assessment and Escalation—Identification of risks and issues that put successful project implementation at risk, escalation and mitigation process to address those issues.
    • Training and Communications Development and Ongoing Maintenance—Implement the FP&A Training Framework and establish the FP&A training program which should include training curriculum for OFSAA, Hyperion, and OBIEE; Conduct ongoing monthly systems training for new users (dimensionality, financial reporting, functional, etc.); Maintain existing training as new changes are made to systems. Development of communication materials to clearly communicate upcoming change, business benefit, and user impact.
    • Target State Governance Model Documentation—Documentation of process and governance required to support new technology change (e.g. governance model for managing changes to the organizational and product hierarchy; governance model for business rules updates)
    • Readiness/Implementation Plan—Development of a comprehensive Operational Readiness Implementation Plan that is well structured and rigorous, and contains a step-by-step approach outlining the order in which the new system or process improvements will be implemented for the end-user community and the readiness activities to occur prior (i.e. communications, training, hiring, etc.) required to ensure all resources are ready for upcoming change.

    Example plan would include the following:

    • Readiness Approach
    • Implementation Tasks and Major Milestones (Project Plan) in Support of Readiness Plan
    • Target State Team Organization Structure
    • Resource Requirements for Target State Operating Model
    • Critical Success Factors - Key Performance Indicators (KPIs)
    • Implementation Risks
    • Implementation Checklist
    • Performance Reporting—Post-Implementation Operations Reporting and Monitoring of KPI’s related to implementation of new processes and procedures to support technology
    • Change Must Haves: Change Agent, not project manager.
    • As change come into our systems, recognize those, develop those for users, business flows documents and control points to avoid audit issues.
    • End user training, this person will assist with implementing these changes for the team.
    • Someone who has experience with Oracle tools, Hyperion, OFSAA. Financial Services experience would be very helpful.

    Qualifications

    WIll be looking for:

    • Strong leadership abilities, collaboration, and communication skills

    • Experience delivering training to end users preferred

    • Experience with Oracle Financial Applications (OFSAA, Hyperion, OBIEE) preferred

    • 7+ years of experience 
    • This position requires a degree from a four-year college (e.g., B.A., B.S.); advanced degree or MBA is strongly preferred 
    • Experience with training and communications development and operating process and procedures development or expert writing and documentation skills 
    • Strong verbal/written communication and presentation skills 
    • Strong analytical and skills (aptitude for financial data reporting) 
    • Strong ability to develop and implement KPIs 
    • Ability to quickly understand business line needs and objectives 
    • Ability to develop effective interpersonal networks within the organization (experience with complex organizational structures) 
    • Ability to communicate complex issues and ideas with absolute precision and clarity 
    • Ability to partner and work with other leaders across the bank to achieve business objectives 
    • Ability to make decisions independently 
    • Expert in using MS Office® products 
    • Strong work ethic, ability to make decisions, and work under tight deadlines 
    • Must be a creative problem-solver and a creative problem anticipator who is able to anticipate complex issues and problems and takes proactive steps to prevent them from happening 
    • Proven effectiveness in fast-paced, demanding environment

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