- Manages all aspects of customer service including answering inquiries via phone and e-mail, taking orders, and follow up services.
- Also may require research skills to troubleshoot customer problems.
- Customers may be internal or external with requests of varying degrees of complexity.
- Must have strong interpersonal, customer service and communication skills.
- 2-5 years experience.
- 5-7 years of active employment with a proven history of job growth
- Demonstrated Microsoft Office (Word, Excel) experience
- Demonstrated ability to be a team player with demonstrated verbal and written communication skills.
- Demonstrated multitasking and organizational skills.
- Prefer demonstrated customer service experience
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