• Supply Chain Business Analyst

    Job Location(s) US-IN-Plainfield
    Posted Date 5 months ago(5 months ago)
    Job ID
    Business Analyst
    Position Type
    Contract (Full-Time)
    # of Openings
  • Responsibilities

    • Supports business execution of specific projects and key initiatives that include promotional activities, forecast and coordination for key events, new product launches, and supply chain network redesigns. 
    • Coordinate all logistics-related activities within regional loaners program to support upcoming surgical cases throughout the country in LoanerTrak system 
    • Support other Regional Supply Chain Operations Managers within and sometimes outside assigned territories to ensure maximum customer service levels are met 
    • Monitors key performance indicators, analyzes cost-to-serve performance data, and coordinates with cross-functional work teams to increase effectiveness of specific supply chain initiatives. 
    • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken 
    • Coordinate with Warehouse Operations team, Regional Supply Chain Managers and internal customers throughout the country to procure kits that meet/exceed customer requirements 
    • Follow-up on the shipping status of regional loaners orders using strong knowledge of freight carrier order track & trace tools. 
    • Build and analyze reports that support recommendations related to inventory optimization, such as customer service level and set utilization (turns) 
    • Collaborate with Regional Operations management and recommend corrective actions to optimize inventory levels within territories 
    • Support distribution network strategies that focus on cost reduction 
    • Collaborate with customers, operations, and supply chain management to appropriately manage inventory levels and minimize obsolescence. 
    • Act as the Field contact for analysis of new orders, change orders, and net change analysis from customers. 
    • Ensure consistency and alignment between customer demand information and regional PAR inventory levels. 
    • Work directly with customers to gain an understanding of a customer’s planning system and how company and the customer’s processes interact. 
    • Analyze and develop weekly production forecasts and update the forecast based on the planning process. 
    • Conduct day-to-day business analysis supporting supply chain management. 
    • Contribute to cost reduction program by making viable business recommendations and process improvement ideas. 
    • Manage components throughout product life cycle (PLC). 
    • Responsible for ensuring accuracy, verification, and processing of all documentation and system transactions associated with all inventory movements through ERP and scheduling systems.


    • A Bachelor’s Degree, preferably business related, and 2+ years’ experience in purchasing, planning and/or production scheduling 
    • An AA/AS, preferably business related, and 4+ years’ experience in purchasing, planning and/or production scheduling 
    • A high school diploma with 7+ years materials experience in purchasing, planning and/or production scheduling 
    • Prefer APICS/NAPM certification
    • Demonstrated an ability to schedule orders that maximize fill rates, productivity, minimize thru-put time and maximize inventory turns and efficiency. 
    • Demonstrated customer service skills, including the ability to communicate professionally and effectively with field-based customers via telephone and e-mail to continuously drive customer satisfaction 
    • Proven track record of analyzing and scheduling order management activities to support forecasts, target inventories, and multiple supply chain activities. 
    • Demonstrated ability to maintain composure in stressful situations 
    • Must have knowledge of loaner bank operations, supply chain, logistics, or distribution 
    • Demonstrated ability to understand and use continuous improvement tools 
    • LoanerTrak or equivalent surgical set scheduling software experience 
    •  Demonstrated regular, consistent attendance and flexibility to adjust hours as needed to meet customer needs 
    • Demonstrated computer skills (Access, Excel, Visual Basics and/or SQL) equivalent tools. 
    • Proven track record of process improvements based on sound problem-solving practices 
    • Demonstrated an ability to exercise discretion and independent judgment when representing the company in supply chain decisions. 
    • Must have excellent telephone and e-mail etiquette, as well as excellent verbal and written communication skills 
    • Oracle ERP experience 
    • Demonstrated computer skills (Access, Excel, Visual Basics and/or SQL) equivalent tools 
    • Demonstrated ability to analyze data and make decisions regarding inventory utilization 
    • Must be able to sit, utilizing a computer and phone up to 8 hours each day. 
    • Must be able and willing to work successfully in a team environment 
    • Must have excellent organizational, customer service and follow-up skills 
    • Must have the ability to multi-task in a fast-paced environment 
    • Must have strong ability to recognize and prioritize urgent requests


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