• Employee Service Specialist / HR Assistant (Mandarin)

    Job Location(s) US-San Mateo
    Posted Date 5 months ago(2/12/2018 7:46 PM)
    Job ID
    Human Resources
    Position Type
    Contract (Full-Time)
    # of Openings
  • Overview

    The Employee Service Specialist is responsible for employee administration, maintaining compliance with laws and regulations, employee onboarding and Exiting, Visa application and other duties as assigned to support Human Resources.




    • Manage new hire onboarding activities and update changes to necessary staff members.
    • Coordinate new-hire orientation, liaison with IT, Admin, recruiting team and new hire for onboarding arrangement. Contribute and continue to suggest ways to further enrich the new hire experience.
    • Collect and process new hire forms and manage the onboarding of new hires – including verifying employment eligibility, and creating accurate employee files. Maintain and update electronic/physical employee personnel documents and files to ensure data integrity and legal compliance.
    • Process documentation and prepare reports relating training, performance management, disciplinary action, etc.
    • Manage HR related data and generate reports to support the HR team and key stakeholders.
    • Handle the employment verification process.
    • Work with immigration attorneys and managers to assist employees with their visa and permanent residency applications by providing necessary employer information and documentation.
    • Provide timely assistance to employees with HR-related questions and issues.
    • Identify opportunities to drive continuous improvement with existing HR systems and processes.





    • Bachelor's Degree in Human Resources or related field.
    • 3 years of prior experience working in Human Resources.
    • Experienced with managing multiple projects concurrently in a fast pace environment, demonstrating a sense of urgency.
    • Strong attention to detail; proactively ensures work is accurate and error-free.
    • Possess a high level of integrity and sensitivity to confidential information.
    • Self-motivated, positive attitude and aptitude to learn quickly.
    • Excellent interpersonal, written and verbal communication skills in both English and Mandarin Chinses.


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