First shift, 8-5 PM Overtime is possible but manager should be informed prior to working OT.
Looking for a mix between customer service experience and a strong technical resource.
Responsible for the effective acquisition, installation, maintenance, and use of desktop technology.
May be responsible for the purchase and installation of hardware/software.
Represents bridge between technology and business needs.
Resolves problems with new and existing equipment.
May train end users on software.
Administers end user requests and projects.
Coordinates resources to solve problems.
Learning and applying a basic knowledge in one skill area.
Limited use and/or application of technical principles, theories and concepts.
Develops solutions to routine technical problems of limited scope.
Work is closely supervised.
Follows specific, detailed instructions.
May be assigned to small projects or to phase(s) of larger projects.
Contributes to the completion of routine technical tasks.
Failure to achieve results can normally be overcome without serious affect on schedules and programs.
Contacts are primarily with immediate supervisor, project leaders, and other professionals in the section or group.
May or may not have frequent external customer contacts.
4 yr degree preferred but computer/network related training/experience would be considered.
Manager must haves:
Previous desktop support. At least 1 yr. of IT experience. Setting up/imaging computers .Intermediate software knowledge Altiris & Symantec. Must be familiar with laptops/desktops/printers LAN/WAN/Wireless networks