VMware manager

US-WA-dc
2 months ago
Job ID
2017-27560
Category
IT Infrastructure
Position Type
Contract to Perm (Full-Time)
# of Openings
1

Overview

Oversee the 24/7/365 day-to-day operations of Company’s distributed Microsoft and VMware server infrastructure engineering team with overall responsibility for all Microsoft and VMware systems engineering, implementation and operational support. This position is the top level technical expert in Microsoft and VMware systems engineering and operations within Information Technology. The individual in this position is responsible for ensuring that all Microsoft computer systems are current, reliable, tuned and accessible in accordance with service level agreements

Responsibilities

  • Manages Microsoft Windows and VMware Server Engineering and vendors assigned to gather, analyze and report upon performance metrics and root cause analysis of any issues pertaining to any servers/peripherals assigned to team.
  • Responsible for developing and coordinating the implementation of work flow activities within our Service Support and Delivery Architecture.
  • Responsible for the accounting of logical and physical architecture which involve enterprise servers, large scale SAN storage, backups, systems security, configurations, manageability, automata, and operations.
  • Responsible for process management (understanding, documenting and maintaining processes) within the day to day Microsoft Operations area.
  • Work with outside teams in the development of a comprehensive set of operational security policies and standards designed to permit the organization to achieve its business objectives while effectively managing our security and compliance requirements of meeting PCI and SOX goals.
  • Conduct architectural reviews of Company's technology infrastructure throughout its lifecycle to insure that best practices are maintained
  • Development of reference architectures for infrastructure service delivery or Servers, Storage, Server Processing, Transaction Processing.
  • Analyze, develop and deploy processes for operations, configuration, asset, development, and project management.
  • Develop standards for enterprise applications/integration development and hosting across the corporation, including recommendations on development standards and approaches, security, automation, content management, configuration control, testing, rollout, and training.
  • Lead the effort to design, implement and operationalize Company's commodity Technology Management Architecture, including product selection, negotiation, implementation and documentation.
  • Enforce the overall architecture of various technology infrastructure projects Develop, recommend and implement a security scheme to protect our corporate information assets, as well as being a participant in disaster recovery planning.
  • Provides recommendations where existing policies and procedures require change, or where new guidelines need to be developed.
  • Other duties as required.

 

 

Supervisory Responsibilities:

  • This position supervises a team of engineering and operational engineers across Compnay's sites in Washington D.C., NYC and Lawrenceville.

Qualifications

Minimum Qualifications:

  • BS in Technology Management or related field and/or equivalent combination of education and experience preferred
  • 8 - 10 years of experience with hands-on Microsoft and VMware engineering
  • 3 - 5 years of experience in management positions, including leading technical teams

 

Requirements and General Skills:

  • 8 or more year’s experience in technology, design, implementation and management experience is required for this position.
  • Experience in the management of systems operations and maintenance departments for large enterprises.
  • Working knowledge of ITIL, ISO, and IT audit frameworks
  • Proven results as a lead Implementation Manager
  • Ability to draw up requirements for drafting multi-tiered SLAs (both internal and 3rd party support)
  • Interfaces well with others, including executives
  • Work independently with little management oversight
  • Experience implementing process quality metrics programs for infrastructure engineering and operations groups.
  • Heavily detail oriented
  • Ability to be available 24/7, as required, to support the availability and uptime requirements of the business. Four years previous experience supporting a 24/7/365 environment,
  • Ability to organize and work on multiple projects concurrently, often under strict time constraints
  • Good public speaking and presentation skills
  • Interpersonal skills and ability to interact and work with staff at all levels
  • Excellent written and verbal communication skills
  • Ability to work independently and in a team environment
  • Ability to pay attention to details and be organized
  • Ability to project a professional image over the phone and in person
  • Commitment to “internal client” and customer service principles
  • Ability to handle multiple tasks in a fast paced environment
  • Willingness to take initiative and to follow through on projects
  • Spelling, grammar, proofreading and editing skills
  • Strong organizational skills and attention to details
  • Creative writing ability
  • Excellent time management skills, with the ability to prioritize and multi-task, and work under shifting deadlines in a fast-paced environment
  • Must have legal right to work in the U.S.

 

Technical Skills:

  • 8 + years of experience in Microsoft Systems Engineering, including Windows Server, Active Directory, Exchange
  • 8 + years of experience in VMWare architecture, engineering and operations
  • Thorough knowledge of MS-Office Suite (Word, Excel, PowerPoint, Access).

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