Oversee the 24/7/365 day-to-day operations of Company’s distributed UNIX server infrastructure management team with overall responsibility for all UNIX/Linux systems engineering, implementation and operational support. This position is the top level technical expert in UNIX/Linux systems engineering and operations within Information Technology. The individual in this position is responsible for ensuring that all UNIX computer systems are current, reliable, tuned and accessible in accordance with service level agreements.
Duties and Responsibilities:
• Manages UNIX engineering staff and vendors assigned to gather, analyze and report upon performance metrics and root cause analysis of any issues pertaining to any servers/peripherals assigned to team.
•Responsible for developing and coordinating the implementation of work flow activities within our Service Support and Delivery Architecture.
•Responsible for the accounting of logical and physical architecture which involve enterprise servers, large scale SAN storage, backups, systems security, configurations, manageability, automata, and operations.
•Responsible for process management (understanding, documenting and maintaining processes) within the day to day UNIX Operations area.
•Work with outside teams in the development of a comprehensive set of operational security policies and standards designed to permit the organization to achieve its business objectives while effectively managing our security and compliance requirements of meeting PCI and SOX goals.
•Conduct architectural reviews of comapny's technology infrastructure throughout its lifecycle to insure that best practices are maintained
•Development of reference architectures for infrastructure service delivery or Servers, Storage, Server Processing, Transaction Processing.
•Analyze, develop and deploy processes for operations, configuration, asset, development, and project management.
•Develop standards for enterprise applications/integration development and hosting across the corporation, including recommendations on development standards and approaches, security, automation, content management, configuration control, testing, rollout, and training.
•Lead the effort to design, implement and operationalize Client commodity Technology Management Architecture, including product selection, negotiation, implementation and documentation.
•Enforce the overall architecture of various technology infrastructure projects Develop, recommend and implement a security scheme to protect our corporate information assets, as well as being a participant in disaster recovery planning.
•Provides recommendations where existing policies and procedures require change, or where new guidelines need to be developed.
•Other duties as required.
This position supervises a team of engineering and operational engineers across company’s sites in DC and NYC.
BS in Technology Management or related field 10 years experience with hands-on UNIX/Linux engineering 5 years experience in management positions, including leading technical teams
Requirements and General Skills:
•Twelve or more years of technology, design, implementation and management experience is required for this position.
•Experience in the management of systems operations and maintenance departments for large enterprises.
•Working knowledge of ITIL, ISO, and IT audit frameworks
•Proven results as a lead Implementation Manager
•Ability to draw up requirements for drafting multi-tiered SLAs (both internal and 3rd party support)
•Interfaces well with others, including executives
•Work independently with little management oversight
•Experience implementing process quality metrics programs for infrastructure engineering and operations groups.
Expert level knowledge in Unix/Linux Engineering